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Privacy Policy

Privacy Policy

Information Collection and Use

This Web Site (the "Web Site") is hosted in the United Kingdom by Luxury Lighting Boutique Ltd (the "Company"), whose head office is situated at 21 /1 Strathearn Road, Edinburgh, EH9 2AB. This statement discloses our practices for gathering and disseminating information we collect when you visit our web site www.luxurylightingboutique.com. We have created this Privacy Policy to demonstrate our firm commitment to your privacy and the protection of your information. The Company is the sole owner of the information collected on this Web Site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Consent and Notification of Changes

By using the Company Web Site, you consent to the collection, use and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the Web Site. We reserve the right to make changes to this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes on our Web Site so our users are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Log Files

We use IP addresses to analyse trends, administer the Web Site, track users’ movements, and gather broad demographic information for aggregate use.

Cookies

In order to improve our services, we use “cookies” to store and track information with regard to your use of our Web Site. We use this information to analyse trends, administer the Web Site, track users’ movements and gather demographic information for aggregate use. You have the choice on your web browser to accept or reject cookies. A user who does not accept cookies from our Web Site may not be able to access certain areas of the Web Site.

Surveys, Contact Forms and Registration

From time to time, our Web Site may request information from users via surveys, contact forms or registration. Participation in these surveys, contact forms or registration is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, email and business address), and certain demographic information (such as post code, size of business). If you give us personal information about somebody else, e.g. a spouse or work colleague, we will assume that you have their permission to do so. Survey information may be used to monitor or improve the use and satisfaction of this Web Site.

Newsletters and Email Privacy

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), (b) you have registered or purchased or otherwise have an existing relationship with us, or (c) we have rented an email list from a list owner to whom you have given permission to send third-party promotional email. We respect your time and attention by controlling the frequency of our mailings.

Data Integrity and Security

The Company uses extensive security measures to protect against the loss, misuse and/or alteration of data located on our systems. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality. We regularly review our security and related policies to adapt the technology as new threats evolve, and monitor our systems to help ensure the highest level of availability. If you have any questions about the security at our Web Site, you can send an email to connect@luxurylightingboutique.com

Sharing and Usage

The company is committed to protecting your privacy on-line and ensuring that all personal data is collected and stored in accordance with the Data Protection Act 1998. We will never intentionally share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to our employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you. These employees and contracted service providers have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences.

How can you stop receiving email from us?

Each email sent contains an easy way for you to cease receiving email from us. If you wish to do this, simply follow the unsubscribe instructions at the end of any email. If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system which does not have an unsubscribe option, please forward a copy of that email with your comments to connect@luxurylightingboutique.com

Use of Information

The Company does not share any information with any third-parties, other than its agents who assist the Company in the collection and analysis of information as outlined herein. We may, from time to time, contact you with regard to our products and services or with other information that you may be interested in receiving. You can at any time request that no further contact be made, by emailing us at connect@luxurylightingboutique.com

Links to Other Web Sites

This Web Site contains links to other sites that are not operated by The Company. Please be aware that the Company is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our Web Site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web Site and its aliases.

Disclaimer

No data transmission over the internet can be guaranteed to be entirely secure. As a result, while we always use all reasonable efforts to protect the personal information you provide to us, we cannot guarantee the security of your information and the submission of data is thus at your own risk. Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government warrants, or orders.

  1. Definitions
    1. “Seller” shall mean Luxury Lighting Boutique, its successors and assigns or any person acting on behalf of and with the authority of Luxury Lighting Boutique.
    2. “Client” shall mean the person or entity described as such on the invoices, application for credit, quotation, work authorisation or any other forms to which these terms and conditions apply, and shall include any person acting on behalf of and with the authority of such person or entity.
    3. “Guarantor” means that person (or persons), or entity, who agrees to be liable for the debts of the Client on a principal debtor basis.
    4. “Goods” shall mean Goods supplied by the Seller to the Client (and where the context so permits shall include any supply of Services as hereinafter defined) and are as described on the invoices, quotation, work authorisation or any other forms as provided by the Seller to the Client.
    5. “Services” shall mean all services supplied by the Seller to the Client and includes any advice or recommendations (and where the context so permits shall include any supply of Goods as defined above).
    6. “Price” shall mean the cost of the Goods as agreed between the Seller and the Client subject to clause 4 of this contract.
  2. Application of these terms and conditions to consumers
    1. Where the Client buys Goods as a consumer these terms and conditions (in particular clauses relating to Risk, Disclaimer, Defects, Returns, Warranties, and Limitation of Liability) shall be subject to any laws or legislation governing the rights of consumers and shall not affect the consumer’s statutory rights.
  3. Acceptance
    1. Any instructions received by the Seller from the Client for the supply of Goods and/or the Client’s acceptance of Goods supplied by the Seller shall constitute acceptance of the terms and conditions contained herein.
    2. Where more than one Client has entered into this agreement, the Clients shall be jointly and severally liable for all payments of the Price.
    3. Upon acceptance of these terms and conditions by the Client the terms and conditions are irrevocable and can only be amended with the written consent of the Seller.
    4. The Client undertakes to give the Seller at least fourteen (14) days notice of any change in the Client’s name, address and/or any other change in the
    5. Client’s details.
  4. Price And Payment
    1. At the Seller’s sole discretion the Price shall be either;
    2. as indicated on invoices provided by the Seller to the Client in respect of Goods supplied; or
    3. the Seller’s quoted Price (subject to clause 4.2) which shall be binding upon the Seller provided that the Client shall accept the Seller’s quotation in writing within thirty (30) days.
    4. The Seller reserves the right to change the Price in the event of a variation to the Seller’s quotation.
    5. At the Seller’s sole discretion a deposit may be required.
    6. Time for payment for the Goods shall be of the essence and will be stated on the invoice or any other forms. If no time is stated then payment shall be due fourteen (14) days following the date of the invoice.
    7. At the Seller’s sole discretion;
    8. payment for approved Clients shall be made by instalments in accordance with the Seller’s payment schedule, or
    9. Payment will be made by cheque, or by direct credit, or by any other method as agreed to between the Client and the Seller.
    10. VAT and other taxes and duties that may be applicable shall be added to the Price except when they are expressly included in the Price.
  5. Delivery Of Goods
    1. At the Seller’s sole discretion delivery of the Goods shall take place when; (a) the Client takes possession of the Goods at the Client’s address or other address nominated by the Client (in the event that the Goods are delivered by the Seller or the Seller’s nominated carrier); or
    2. the Client’s nominated carrier takes possession of the Goods in which event the carrier shall be deemed to be the Client’s agent.
    3. At the Seller’s sole discretion the costs of delivery are; (a) in addition to the Price, or (b) for the Client’s account.
    4. The Client shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. In the event that the Client is unable to take delivery of the Goods as arranged then the Seller shall be entitled to charge a reasonable fee for redelivery.
    5. Delivery of the Goods to a third party nominated by the Client is deemed to be delivery to the Client for the purposes of this agreement.
    6. The Seller may deliver the Goods by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with the provisions in these terms and conditions.
    7. The failure of the Seller to deliver shall not entitle either party to treat this contract as repudiated.
    8. The Seller shall not be liable for any loss or damage whatever due to failure by the Seller to deliver the Goods (or any of them) promptly or at all.
  6. Risk
    1. If the Seller retains ownership of the Goods nonetheless, all risk for the Goods passes to the Client on delivery.
    2. If any of the Goods are damaged or destroyed following delivery but prior to ownership passing to the Client, the Seller is entitled to receive all insurance proceeds payable for the Goods. The production of these terms and conditions by the Seller is sufficient evidence of the Seller’s rights to receive the insurance proceeds without the need for any person dealing with the Seller to make further enquiries.
  7. Title
    1. It is the intention of the Seller and agreed by the Client that ownership of the Goods shall not pass until:
      1. the Client has paid all amounts owing for the particular Goods, and
      2. the Client has met all other obligations due by the Client to the Seller in respect of all contracts between the Seller and the Client.
    2. Receipt by the Seller of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised and until then the Seller’s ownership or rights in respect of the Goods shall continue.
    3. It is further agreed that:
      1. until such time as ownership of the Goods shall pass from the Seller to the Client the Seller may give notice in writing to the Client to return the Goods or any of them to the Seller.  Upon such notice the rights of the Client to obtain ownership or any other interest in the Goods shall cease; and
      2. the Seller shall have the right of stopping the Goods in transit whether or not delivery has been made; and
      3. if the Client fails to return the Goods to the Seller then the Seller or the Seller’s agent may enter upon and into land and premises owned, occupied or used by the Client, or any premises as the invitee of the Client, where the Goods are situated and take possession of the Goods; and
      4. the Client is only a bailee of the Goods and until such time as the Seller has received payment in full for the Goods then
      5. the Client shall hold any proceeds from the sale or disposal of the
      6. Goods on trust for the Seller; and 8.
      7. the Client shall not deal with the money of the Seller in any way which may be adverse to the Seller; and
      8. the Client shall not charge the Goods in any way nor grant nor otherwise give any interest in the Goods while they remain the property of the Seller; and
      9. the Seller can issue proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods may not have passed to the Client; and
      10. until such time that ownership in the Goods passes to the Client, if the Goods are converted into other products, the parties agree that the Seller will be the owner of the end products.
  8. Defects
    1. The Client shall inspect the Goods on delivery and shall within two (2) days notify the Seller of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote.  The Client shall afford the Seller an opportunity to inspect the Goods within a reasonable time following delivery if the Client believes the Goods are defective in any way.  If the Client shall fail to comply with these provisions the Goods shall be presumed to be free from any defect or damage. For defective Goods, which the Seller has agreed in writing that the Client is entitled to reject, the Seller’s liability is limited to either (at the Seller’s discretion) replacing the Goods or repairing the Goods. No Goods shall be accepted for return except in accordance with 8.1 above.
  9. Returns
    1. Returns will only be accepted provided that:
      1. the Client has complied with the provisions of clause 8; and
      2. the Seller has agreed in writing to accept the return of the Goods; and
      3. the Goods are returned at the Client’s cost within seven (7) days of the delivery date; and
      4. the Seller will not be liable for Goods which have not been stored or used in a proper manner; and
      5. the Goods are returned in the condition in which they were delivered and with all packaging material, brochures and instruction material in as new condition as is reasonably possible in the circumstances.
  10. Warranty
    1. The conditions applicable to the warranty given by Clause 8 are:
    2. The warranty shall not cover any defect or damage which may be caused or partly caused by or arise through:
      1. Failure on the part of the Client to properly maintain any Goods; or
      2. Failure on the part of the Client to follow any instructions or guidelines provided by the Seller; or
      3. Any use of any Goods otherwise than for any application specified on a quote or order form; or
      4. The continued use of any Goods after any defect becomes apparent or would have become apparent to a reasonably prudent operator or user; or
      5. Fair wear and tear, any accident or act of God.
    3. The warranty shall cease and the Seller shall thereafter in no circumstances be liable under the terms of the warranty if the workmanship is repaired, altered or overhauled without the Seller’s consent.
    4. In respect of all claims the Seller shall not be liable to compensate the Client for any delay in either replacing or repairing the workmanship/Goods or in properly assessing the Client’s claim.
    5. For Goods not manufactured by the Seller, the warranty shall be the current warranty provided by the manufacturer of the Goods.  Whilst the Seller shall honour such warranty the Seller shall not be bound by nor responsible for any term, condition, representation or warranty other than that which is given by the manufacturer of the Goods.
    6. To the extent permitted by statute, no warranty is given by the Seller as to the quality or suitability of the Goods for any purpose and any implied warranty is expressly excluded. The Seller shall not be responsible for any loss or damage to the Goods, or caused by the Goods, or any part thereof however arising.
  11. Sale of Goods Act 1979 and Supply of Goods and Services Act 1982
    1. This agreement is subject to the provisions of the Sale of Goods Act 1979 and the Supply Goods and of Services Act 1982 (or any replacement or reenactment thereof) in all cases except where the Client is contracting within the terms of a trade/business (which cases are specifically excluded).
    2. Notwithstanding clause 11.1 nothing in this agreement is intended to have the effect of contracting out of any applicable provisions the Sale of Goods Act 1979 and the Supply Goods and of Services Act 1982 or any laws or legislation governing the rights of consumers, except to the extent permitted by those Acts, laws or legislation.
  12. Intellectual Property
    1. Where the Seller has designed, drawn or written Goods and/or Services for the Client, then the copyright in those designs and drawings shall remain vested in the Seller, and shall only be used by the Client at the Seller’s discretion, until such times that payment is made in full.
    2. The Client warrants that all designs or instructions to the Seller will not cause the Seller to infringe any patent, registered design or trademark in the execution of the Client’s order.
  13. Default & Consequences of Default
    1. Interest on overdue invoices shall accrue from the date when payment becomes due daily until the date of payment at a rate of 2.5% per calendar month and such interest shall compound monthly at such a rate after as well as before any judgement; or
    2. The Seller may charge interest on overdue invoices in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
    3. If the Client defaults in payment of any invoice when due, the Client shall indemnify the Seller from and against all costs and disbursements incurred by the Seller in pursuing the debt including legal costs on a solicitor and own client basis and the Seller’s collection agency costs.
    4. Without prejudice to any other remedies the Seller may have, if at any time the Client is in breach of any obligation (including those relating to payment), the Seller may suspend or terminate the supply of Goods to the Client and any of its other obligations under the terms and conditions.  The Seller will not be liable to the Client for any loss or damage the Client suffers because the Seller exercised its rights under this clause.
    5. If any account remains overdue after thirty (30) days then an amount of ₤40.00 may be levied as an administration fee and shall be levied for each month that the account remains overdue, which sums shall become immediately due and payable.
    6. Without prejudice to the Seller’s other remedies at law the Seller shall be entitled to cancel all or any part of any order of the Client which remains unperformed in addition to and without prejudice to any other
    7. The costs of any service the client has agreed to becomes the clients liability. Where the client agrees by email or in writing the terms and conditions will become binding. remedies and all amounts owing to the Seller shall, whether or not due for payment, become immediately payable in the event that: 14.
    8. any money payable to the Seller becomes overdue, or in the
    9. Seller’s opinion the Client will be unable to meet its payments as they fall due; or
    10. the Client becomes insolvent, convenes a meeting with its
    11. creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or
    12. a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Client or any asset of the Client.
  14. Security And Charge
    1. Despite anything to the contrary contained herein or any other rights which the Seller may have howsoever:
    2. where the Client and/or the Guarantor (if any) is the owner of land, realty or any other asset capable of being charged, both the Client and/or the Guarantor agree to mortgage and/or charge all of their joint and/or several interest in the said land, realty or any other asset to the Seller or the Seller’s nominee to secure all amounts and other monetary obligations payable under the terms and conditions.  The Client and/or the Guarantor acknowledge and agree that the Seller (or the Seller’s nominee) shall be entitled to lodge where appropriate a caveat, which caveat shall be released once all payments and other monetary obligations payable hereunder have been met.
    3. should the Seller elect to proceed in any manner in accordance with this clause and/or its sub-clauses, the Client and/or Guarantor shall indemnify the Seller from and against all the Seller’s costs and disbursements including legal costs on a solicitor and own client basis.
    4. The Client and/or the Guarantor (if any) agree to irrevocably nominate constitute and appoint the Seller or the Seller’s nominee as the Client’s and/or Guarantor’s true and lawful attorney to perform all necessary acts to give effect to the provisions of this clause .
  15. Cancellation
    1. The Seller may cancel these terms and conditions or cancel delivery of Goods at any time before the Goods are delivered by giving written notice. On giving such notice the Seller shall repay to the Client any sums paid in respect of the Price. The Seller shall not be liable for any loss or damage whatever arising from such cancellation.
    2. In the event that the Client cancels delivery of Goods the Client shall be liable for any loss incurred by the Seller (including, but not limited to, any loss of profits) up to the time of cancellation.
  16. Data Protection Act 1998
    1. The Client and the Guarantor/s (if separate to the Client) authorises the Seller to:
      1. collect, retain and use any information about the Client, for the
      2. purpose of assessing the Client’s creditworthiness or marketing products and services to the Client; and to disclose information about the Client, whether collected by the Seller from the Client directly or obtained by the Seller from any other source, to any other credit provider or any credit reporting agency for the purposes of providing or obtaining a credit reference, debt collection or of listing a default by the Client on publicly accessible credit reporting databases.
    2. The Seller may also use information about the Client to monitor and analyse its business.  In this connection the Client authorises the Seller to disclose personal information to agents or third parties engaged by the Seller.
    3. The Client consents to the transfer of information outside of the European Economic Area for the purposes listed above.
    4. Where the Client is an individual the authorities under (clause 16.1) are authorities or consents for the purposes of the Data Protection Act 1998.
    5. The Client shall have the right to request the Seller for a copy of the information about the Client retained by the Seller and the right to request the Seller to correct any incorrect information about the Client held by the Seller.
  17. Limitation of Liability
    1. The Seller shall be under no liability whatever to the Client for any indirect loss and/or expense (including loss of profit or goodwill) suffered by the Client or any third party arising out of a breach by the Seller of these terms and conditions.
    2. In the event of any breach of this contract by the Seller the remedies of the Client shall be limited to damages and the Seller’s liability (if any) whether in contract, tort or otherwise in respect of any defect in the Goods, or for any breach of these terms and conditions, or of any duty owed to the Client in connection with them shall be limited to the amount of the Price.
    3. For the avoidance of doubt, nothing in these terms and conditions shall exclude or restrict the Seller's liability to any person for death or personal injury to that person resulting from the Seller's negligence.
  18. Client’s Disclaimer
    1. The Client hereby disclaims any right to rescind, or cancel the contract or to sue for damages or to claim restitution arising out of any misrepresentation made to the Client by the Seller and the Client acknowledges that the Goods are bought relying solely upon the Client’s skill and judgement.
  19. General
    1. If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
    2. These terms and conditions and any contract to which they apply shall be governed by the laws of Scotland and are subject to the jurisdiction of the courts of Edinburgh.
    3. The Client shall not be entitled to set off against or deduct from the Price any sums owed or claimed to be owed to the Client by the Seller.
    4. The Seller may license or sub-contract all or any part of its rights and obligations with the Client’s consent.
    5. The Seller reserves the right to review these terms and conditions at any time. If, following any such review, there is to be any change to these terms and conditions, then that change will take effect from the date on which the Seller notifies the Client of such change. Except where the Seller supplies further Goods to the Client and the Client accepts such Goods, the Client shall be under no obligation to accept such changes.
    6. Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock out, industrial action, fire, flood, drought, storm or other event beyond the reasonable control of either party.
    7. No work will commence until the agreed deposit payment has cleared.
    8. Further revisions or work that is over and above the agreed proposal will be charged at a mutually agreed rate. These charges to be agreed prior to commencement of the additional work.
    9. The completed version of the agreed work will not be delivered until all outstanding invoices have been cleared.
    10. All aspects of the work remain the property of seller until such time as all outstanding invoices are cleared. Only by mutual agreement can the rights be transferred prior to all invoices be cleared.